This policy explains how Engine Vault Auto ("we", "us") collects, uses and protects your information when you use our website and services. We handle personal information in line with Canada's PIPEDA principles.
Information we collect
- You provide — name, email, phone, country, and the details of your request or order when you contact us, request a quote, or create an account.
- Payment — payments are processed by our payment provider (e.g. Stripe). We receive confirmation of payment but do not store full card numbers on our servers.
- Automatically — basic usage and device data, and cookies, to operate the site and (where enabled) measure traffic via analytics tools.
How we use it
- To prepare quotes, process orders, arrange shipping and provide support.
- To send order, invoice, payment and shipping notifications.
- To improve our website and services, and — only if you opt in — to send occasional updates.
Sharing
We share information only with the providers needed to fulfil your order — for example payment processors, shipping carriers and customs brokers — and where required by law. We do not sell your personal information.
Cookies & analytics
We use essential cookies for site functionality and, where enabled, analytics cookies (such as Google Analytics or Meta Pixel) to understand usage. You can control cookies through your browser settings.
Data retention & security
We keep personal information only as long as needed for the purposes above or as required by law, and we use reasonable technical and organisational measures (including encryption in transit) to protect it.
Your rights
You may request access to, correction of, or deletion of your personal information, and withdraw consent, by contacting us. We'll respond within a reasonable time.
Contact
For privacy requests or questions, email sales@enginevaultautoparts.ca.
This is a general template and should be reviewed by a qualified professional to ensure it meets the privacy laws applicable to your business and customers.